CORNERSTONE FAMILY PRACTICE
CORNERSTONE CENTRE
GRAHAM STREET, BESWICK,
MANCHESTER M11 3AA
TEL NO 0161 223 0637

Welcome to the Cornerstone Family Practice

Our team includes three GPs, 1 Practice Nurses,1 Advanced Nurse Practitioner, 1 Health Care Assistant, ,Practice Manager, Assistant Practice Manager and a full team of Reception staff. We offer a full General Practice Service and run a number of special clinics. The surgery aims to treat all patients promptly, courteously and in complete confidence. If you live within the practice area and would like to register please come along to the surgery and complete a registration form or complete the form on line.

Our team            

Dr A Saeed (Female)                                              
M.B.B.S., MRCGP., DFFP.
GP Trainer
Date of registration 2003
Date joined the practice 2012
Languages spoken Urdu

Dr H Kayani (Male)
B.Sc., MBBS, MRCGP
PGC Med Sci (Keele) PGC Diabetes(Warwick)
PGC GP Medical Education (UCLAN)
GPwSI Minor Surgery (RCGP)
GP Trainer
Date of registration2002
Date joined the practice 2014
Languages spoken Urdu/Punjabi/Gujarati/Hindi

Dr A Goh (Male)
MB ChB, MRCGP
Date of registration 2006
Date joined the Practice 2019
Languages spoken Mandarin/Cantones

Practice Nurses   - Sister Lola Kunlere
Advanced Nurse Practitioners – Sophie Greaves
Healthcare Assistant Claire Baker
Practice Manager    -  Bernadette Buckley
Assistant Practice Manager– Steph Sneddon

Reception     
Claire Baker, Uzma Mushtaq, Sandra Casey,  Hayley Beswick, Joanne Clarke, Fiona Paterson, Christine Mercer.

CLINICS

Child Health  -  All new babies are invited for immunisations and developmental checks. Please ring your surgery to make appointment with Nurse
Minor surgery   -  Your doctor will refer you to our minor surgery clinic and appointment will be sent out in the post.
All other clinics by appointment and invitation will be sent by Practice Nurse.

REPEAT PRESCRIPTIONS
If you take medication on long term basis it is recommended that you obtain a repeat prescription by one of the following methods
Put your repeat slip with items required ticked in the box in the waiting room
Arrange for your prescription to be ordered by chemist
Register for on line services to order your prescriptions on line
We also operate EPS Electronic prescribing service (You need to nominate a chemist of your choice)
Email request to NMCCG.familyhealthcare@nhs.net
Please allow 48 hours for a repeat prescription to be prepared. We do not take repeat prescriptions over the phone. If you are on long term medication you will be asked to attend for annual medication review.

SPECIALIST/HOSPITAL CARE
If your doctor believes you need further treatment he will refer you to the appropriate secondary service as discussed with you.

APPOINTMENTS
Please ring the surgery to make an appointment. Please let us know if more than one person needs to be seen and please try to discuss one problem per appointment. Children under 16 should be accompanied to appointments. A chaperone will be offered for intimate examinations. 

TEST RESULTS
If you have had tests and the doctor needs to see you, you will receive a text message or phone call from Reception staff and you will be informed if you need to be seen routinely or urgently.

HOW YOU CAN HELP
Be on time for your appointment
Tell us if you need to cancel, we have a large number of DNAs.
Call for home visits before 11.00am

HOME VISITS
The doctor can typically see four patients in the surgery in the time it takes to do a single visit so we ask patients to come to surgery if at all possible. If you request a home visit a doctor will ring to assess your condition. Home visits will be offered for housebound and palliative patients.

                                       EVENING AND WEEKENDS

Please ring NHS 111

                      SURGERY RECEPTION OPENING TIMES

Monday                        8.00 to 6.30pm      
Tuesday                        8.00 to 6.30pm       
Wednesday                   8.00 to 6.30pm
Thursday                       8.00 to 6.30pm      
Friday                            8.00 to 6.30pm        

COMPLAINTS
We aim to give a friendly, professional service to all our patients. However, if you have any concerns about any aspect of our service please let us know. We operate a in house complaints procedure which hopefully will resolve any concerns you may have. In the first instance please speak to the Practice Manager who will acknowledge and investigate your complaint.

PATIENTS WITH PARTICULAR NEEDS
The surgery is accessible to wheelchair users and has automatic doors and there are some disabled parking spaces.
We can arrange interpretation service for non English speaking patients.

PATIENT CONFIDENTIALITY
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up to date information about your health and treatment so those treating you can give the best possible advice and care. Any information will only be made available to those involved in your care. You have a right to know what information is held about you, for further information on Access to Health Records please contact the Practice Manager.

PATIENT PARTICIPATION GROUP
If you would be interested in becoming a member of the patient participation group please give your name and contact details to a member of staff.

THE PRACTICE AREA
The practice area covers Beswick, Bradford to Briscoe Lane, Clayton, Droylsden up to Moorside Street, Audenshaw to Lumb Lane, Abbey Hey, Gorton to Gorton Lane. Please ask and we will check your postcode.

Our aim is to treat patients courteously and with respect at all times and we would expect patients to treat doctors and staff in a similarly respectful way. We take a zero tolerance approach to threatening, abusive or violent behaviour and any patient behaving in this way may be removed immediately from our list. We aim to work together with patients to provide good quality healthcare for all. A chaperone is offered for intimate examinations.

Equality and Diversity

The Practice is committed to eliminating discrimination and encouraging diversity amongst our workforce and in relation to our patients and service users. 
The Practice and its staff will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, disability, sexual orientation, religion or age. If you feel this has been breached please let us know and we promise to investigate.

Online access

If you would like to register for online access for making repeat prescription requests, making appointments and accessing summary care records please ask at Reception for further information.

Training Practice

As we are a training practice you may be offered an appointment with our trainee GP.

NHS Manchester Headquarters
Parkway 3, Parkway Business Centre,
3 Princess Road, Manchester M14 7LU
Telephone 0161 765 4000